Attention of Paul Carter - thank you for your letter enquiring about my Mexico trip. I was extremely pleased and impressed with all the arrangements you made on my behalf. Everything worked well and I had a superb room at El Dorado. I was especially impressed by the H & K representative who met me at the airport on arrival - Katja - who managed to find me in the crowd and escort me to my car. She gave me details of my pick up for the return to Cancun from my hotel and then also left a note in my room 2 days before to remind me of this. All in all it was a very enjoyable week with no worries on my part.
Sincere thanks for all your hard work to ensure it all went smoothly.
Fiona Mitchell
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